Capgemini Invent
M2 — Map · FCA-CONSUMER-DUTY-2026

Consumer Duty — Annual Board Report

Annual board attestation on consumer outcomes across the retail estate.

All assessments
At risk
UKFCA·RULEBOOK·Deadline 31 Jul 2026
Requirements extracted
  • FCA-CONSUMER-DUTY-2026-REQ-01Consumer Duty — Annual Board Report — requirement 1
  • FCA-CONSUMER-DUTY-2026-REQ-03Consumer Duty — Annual Board Report — requirement 3
  • FCA-CONSUMER-DUTY-2026-REQ-02Consumer Duty — Annual Board Report — requirement 2
Assessment status
Approved and live
Proposed by AI · 6 assets mapped
Reviewed by Ines Silva · 14 Jul 2026
Business unit

1 impacted business unit

  • HIGH
    Retail Banking
    Unit · RB
    Operating model impact identified — mapped to a business unit accountable for delivery.
Product

3 impacted products

  • HIGH
    Current Account
    Product · RB-CA
    Product features are directly affected by the requirement text.
  • HIGH
    Credit Card
    Product · RB-CC
    Product features are directly affected by the requirement text.
  • HIGH
    Mortgages
    Product · RB-MORT
    Product features are directly affected by the requirement text.
Policy

1 impacted policy

  • HIGH
    Consumer Duty Policy
    Reference · POL-CD-01 · owner Head of Retail
    Policy language requires refresh to align with the new requirement.
Contract

1 impacted contract

  • MEDIUM
    Standard Retail Customer T&Cs
    Contract · CTR-CUS-STD-01 · customer
    Contractual terms need amendment; addendum or replacement required.
Grounded advisory notes here will only activate once this assessment is approved.